html {
  font-size: 14px;
}

@media (min-width: 768px) {
  html {
    font-size: 16px;
  }
}

.btn:focus, .btn:active:focus, .btn-link.nav-link:focus, .form-control:focus, .form-check-input:focus {
  box-shadow: 0 0 0 0.1rem white, 0 0 0 0.25rem #258cfb;
}

html {
  position: relative;
  min-height: 100%;
}

body {
  margin-bottom: 60px;
}

.admin-conversations-launcher {
  position: fixed;
  right: 1.25rem;
  bottom: 1.25rem;
  z-index: 1035;
  border-radius: 999px;
  box-shadow: 0 12px 30px rgba(15, 23, 42, 0.22);
  padding-inline: 1rem;
}

.admin-conversations-launcher.has-human-waiting {
  background: linear-gradient(135deg, #b91c1c, #ef4444);
  border-color: #b91c1c;
  color: #fff;
  animation: admin-conversations-pulse 1.1s ease-in-out infinite;
}

.admin-conversations-launcher.has-human-waiting:hover,
.admin-conversations-launcher.has-human-waiting:focus {
  color: #fff;
}

@keyframes admin-conversations-pulse {
  0% {
    transform: scale(1);
    box-shadow: 0 12px 30px rgba(127, 29, 29, 0.28);
  }

  50% {
    transform: scale(1.045);
    box-shadow: 0 16px 36px rgba(220, 38, 38, 0.5);
  }

  100% {
    transform: scale(1);
    box-shadow: 0 12px 30px rgba(127, 29, 29, 0.28);
  }
}

.admin-conversations-drawer {
  width: min(430px, 92vw);
}

.admin-conversations-status {
  padding: 1rem 1.25rem;
  color: #6b7280;
  border-bottom: 1px solid #e5e7eb;
  background: #f8fafc;
}

.admin-conversation-item {
  padding: 0.95rem 1.1rem;
  border: 0;
  border-bottom: 1px solid #eef2f7;
}

.admin-conversation-item.active {
  background: #0f172a;
  border-color: #0f172a;
}

.admin-conversation-item-head {
  display: flex;
  align-items: flex-start;
  justify-content: space-between;
  gap: 0.75rem;
  margin-bottom: 0.45rem;
}

.admin-conversation-item-title {
  font-weight: 700;
  color: inherit;
  word-break: break-word;
}

.admin-conversation-item-time {
  flex-shrink: 0;
  font-size: 0.8rem;
  opacity: 0.75;
}

.admin-conversation-item-meta {
  display: flex;
  flex-wrap: wrap;
  gap: 0.35rem;
  margin-bottom: 0.45rem;
}

.admin-conversation-item-preview {
  font-size: 0.92rem;
  color: #475569;
  line-height: 1.35;
  word-break: break-word;
}

.admin-conversation-item.active .admin-conversation-item-preview {
  color: rgba(255, 255, 255, 0.84);
}

.admin-conversation-item-waiting {
  position: relative;
}

.admin-conversation-item-waiting::after {
  content: '';
  position: absolute;
  top: 1rem;
  right: 1rem;
  width: 0.65rem;
  height: 0.65rem;
  border-radius: 50%;
  background: #ef4444;
  box-shadow: 0 0 0 0 rgba(239, 68, 68, 0.5);
  animation: admin-conversation-dot-pulse 1.2s ease-in-out infinite;
}

@keyframes admin-conversation-dot-pulse {
  0% {
    box-shadow: 0 0 0 0 rgba(239, 68, 68, 0.55);
  }

  70% {
    box-shadow: 0 0 0 9px rgba(239, 68, 68, 0);
  }

  100% {
    box-shadow: 0 0 0 0 rgba(239, 68, 68, 0);
  }
}

@media (max-width: 576px) {
  .admin-conversations-launcher {
    right: 0.85rem;
    bottom: 0.85rem;
  }
}